As part of Volunteers’ Week from 1 to 7 June 2026, Citizens Advice Wiltshire is taking the time to highlight the incredible work its volunteers do. And, thank them for their exceptional contribution to the charity and community at large.
In the last year, Citizens Advice Wiltshire has helped around 12,000 people with more than 42,000 problems, including debt advice, housing, benefits and energy issues. We can only do this work thanks to our 50+ strong team of trained volunteers, working alongside staff.
Volunteering with Citizens Advice Wiltshire
Citizens Advice Wiltshire volunteers come from all walks of life and choose to volunteer for a variety of reasons. They include students, people getting back into work after career breaks, people with part-time jobs, carers, and people who’ve retired.
Volunteers are often looking to gain valuable experience or to use their existing skills in new ways. Many want to have an impact in their community and find a sense of purpose in helping others.
Research by national Citizens Advice found that 9 in 10 volunteers say that volunteering at Citizens Advice services across England and Wales have given them a sense of purpose while 42% say their confidence and mental health is boosted.
Suzanne Wigmore, Chief Executive Officer at Citizens Advice Wiltshire said:
“We’re forever grateful to our amazing team of volunteers who offer up their time and skills to ensure people in Wiltshire can get the support they need.
“Now more than ever, this support makes a huge difference to the growing number of people needing help with their energy bills, budgeting and debts.
“Volunteering not only gives back to your local community, we know people who volunteer their time get a lot in return. Whether it’s working as a team, learning new skills or campaigning on issues close to your heart.”
The Value in Volunteering
Previous research by Citizens Advice revealed the value of its volunteers equated to £100 million in the last year across England and Wales. This includes the value of volunteering hours as well as the wider positive impact volunteering has on the economy and the NHS.
The charity’s report, ‘Value in Volunteering’, highlighted the important contribution its 10,000 strong volunteers have made across its network of more than 240 independent local Citizens Advice services across England and Wales.
Find out more about volunteering with Citizens Advice Wiltshire.
Published 1 June 2026.
